Shipping policy
Shipping Policy
Last updated: September 7, 2026
1. Processing Time All orders are processed within 2–5 business days after payment confirmation. Orders are not processed on weekends or holidays. You'll receive a confirmation email with tracking information once your order has shipped.
2. Shipping Times We ship to customers in the United States and internationally. Estimated delivery times are:
- United States: 7–15 business days
- International: 15–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
3. Shipping Costs Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.
4. Order Tracking Once your order ships, you'll receive a tracking number by email. Please allow 3–5 business days for tracking information to update after shipment.
5. Customs and Import Duties For international orders, customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.
6. Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, please contact us at [your email address]. We'll investigate with the carrier and work to resolve the issue promptly.
7. Wrong Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [your email address] before the order is processed.
8. Damaged Items If your order arrives damaged, please contact us within 7 days of delivery with a photo of the damaged item and packaging. We'll arrange a replacement or refund.
9. Contact Us For shipping questions, reach out to us .